Question 1

What does Thoughtwell do?

Accepted Answer

We print and package for the spirits industry — bottle labels, whisky cartons, rigid presentation boxes, wooden cases, and brochure work. We have been doing it for over 11 years from our base in Rosyth.

Question 2

What are your minimum order quantities?

Accepted Answer

It depends on the job. Digital and narrow-web labels can start in the low hundreds, litho folding cartons usually start around one thousand, and rigid or wooden boxes for collector editions are often viable in low hundreds. We confirm minimums and price breaks when we quote.

Question 3

Do you only work with spirits brands?

Accepted Answer

Spirits — particularly whisky — is what we do most of and what we know best. We also take on work for the wider drinks industry and hospitality clients when it suits, but the focus is firmly on premium spirits packaging.

Question 4

What are your typical lead times?

Accepted Answer

Lead times vary with materials, finishes, and time of year. As a rough guide: simple labels typically take two to four weeks, folding cartons four to seven weeks, and rigid or wooden cases eight to fourteen weeks once artwork is signed off. We give you a firm timeline at order, not a generic one.

Question 5

Can you use recycled or FSC-certified materials?

Accepted Answer

Yes. We can specify FSC-certified board and recycled stocks where the project needs them, and we will tell you up front what is realistic for the finish and budget you have in mind. Please ask when you brief the job.

Question 6

Do you offer more eco-friendly options?

Accepted Answer

Where it suits the brief we can look at recycled board, water-based coatings, lighter board grades, and mono-material constructions. We will be straight with you about which options actually work for the finish and pack you need.

Question 7

How do you make sure print quality is right?

Accepted Answer

Every job has an approved proof before the press runs, and finished work is checked against that proof — colour, register, foil, emboss, and assembly. If something is not right, we sort it before it reaches you.

Question 8

Can you work from our existing artwork?

Accepted Answer

Yes. Either native Creative Cloud files or print-ready PDFs are fine. We will check artwork for print — spot colours, overprint, minimum type, trap, die alignment, and any regulatory text — and let you know what (if anything) needs to change before we run.

Question 9

Do you offer design services?

Accepted Answer

We are printers and packagers rather than a design agency, but we can help with die-line development, prototyping, white-model samples, and design-for-print reviews. If you need full brand or label design we can recommend specialist designers we have worked with.

Question 10

What payment terms do you offer?

Accepted Answer

New accounts usually start with a deposit or pro-forma invoice on the first order. Established clients typically move to standard 30-day terms. We invoice in GBP and can match documentation to your purchase-order process.

Question 11

Do you print for gin, rum, and tequila as well as whisky?

Accepted Answer

Yes. We print and pack for the full spirits category — gin, rum, tequila, vodka, and RTDs — with label stocks and finishes matched to each bottle and market.

Question 12

Can you match existing brand colours and finishes?

Accepted Answer

We proof on the actual facestock and run colour checks against your approved reference. Foils, varnishes, and emboss are sampled before production so the shelf appearance matches your brand standard.

Question 13

What file format should we supply for artwork?

Accepted Answer

Print-ready PDFs are ideal, with fonts outlined or embedded and die lines on a separate layer where needed. If you are still developing artwork, we can advise on bleed, barcodes, and regulatory text placement early.

Question 14

Do you deliver across the UK?

Accepted Answer

Yes. We arrange UK-wide delivery and can coordinate timed deliveries for launches, retail listings, and events when you share the required dates upfront.

Question 15

Can you store or call off stock for repeat SKUs?

Accepted Answer

For repeat lines we can discuss call-off arrangements once volumes and storage needs are clear. Tell us your forecast and dispatch pattern and we will propose a practical option.

Frequently asked questions

Talk to us about your next project

Frequently asked questions

Talk to us about your next project

Frequently asked questions

Talk to us about your next project

Frequently asked questions

Talk to us about your next project